Return

How to do it?

If you're not satisfied with your product Helis Brain permits a return and refund of the product within 14 days of receiving your order, if the product was not used and/or damaged and complete with tags, labels, copy of the invoice and return form.

It is not permitted to change size or model. 

To change a product with another, you need to return the wrong one to get a refund and then buy a new one.

 

Shipping  fees of the product you wish to return are charged to the costumer and THB S.R.L. will not accept returns with shipping fees charged to the company.

Returns can be send via ordinary mail or courier to this address:

THB S.R.L.

Corso Umberto I,47 E

80058 Torre Annunziata (NA)

Italy

Form more assistance you can contact at reso@thbsrl.com

 

Prepare the package by inserting the return form, the invoice and the products you wish to return.

 

 

Video Tutorial Return